Need help with your FeetOnDemand membership or account? We're here to help.
Contact us if you need assistance with your membership, account access, subscription, or other account-related questions.
When contacting support, please include the email address or username associated with your account. For your security, never send your full credit card number or password.
Do you not recognize a charge or have a question about your membership billing?
Contact our support team and provide your name, the email address used when joining, and the date and amount of the charge, if available. Please do not include your complete credit card number.
Need to cancel your FeetOnDemand membership?
Contact Customer Support and include the email address or username associated with your membership. We will help locate your account and provide the appropriate cancellation assistance.
If you're having trouble logging in, first try the Forgot Password option on the login page.
If you still cannot access your account, contact Customer Support and include your username or membership email address.
Having trouble watching a video, accessing content, or using the website?
Please tell us what page or content you're having trouble with, what happened or what error message you received, and what device and browser you're using. The more information you provide, the faster we can investigate the problem.
Email: support@collabz.tv
You may also use the contact form below.
When contacting us, please include as much information as possible about your question or problem.
Content-related complaints are handled separately from ordinary customer service.
If you believe content appearing on FeetOnDemand is illegal, non-consensual, infringes your rights, or depicts you without your consent, please report the specific content immediately. Provide the URL and enough information for us to identify and investigate the material.
Content complaints and removal requests are reviewed in accordance with our Complaints Policy, Terms of Service, and applicable law.
For copyright infringement claims, please refer to our DMCA Policy.
For membership, billing, cancellation, login, or technical assistance, please use Customer Support above.
All complaints are handled fairly and resolved promptly. You can file a complaint by contacting us through our contact form.
If you encounter any content on our website that you believe is illegal or non-consensual, report it promptly via our contact form. We are committed to addressing and resolving complaints concerning illegal or non-consensual content within a maximum of 1 business day. Upon receipt of your complaint, a Customer Support Manager will investigate and ensure the content's removal within the specified timeframe.
If you appear in any content without consent, you can request its removal. Contact us via our contact form with the necessary details, including the specific content's URL. Our department will review to confirm consent. If unauthorized, we'll promptly and permanently remove it from the website.
For general complaints or account-related queries, contact us through the contact form. Please note, these complaints may take up to 5 business days to resolve.